Last updated: November 3rd, 2025
Welcome to Vent AI, Inc. ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Vent AI, Inc. application and services (the "Service"). Please read these Terms carefully before using the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Vent AI, Inc. provides an artificial intelligence-powered conversational support tool designed to assist in mental wellness. The Service offers:
The Service is not a substitute for professional medical or mental health treatment. By using Vent AI, Inc., you acknowledge and agree that:
You expressly acknowledge, understand, and agree that your access to and use of the Service is at your sole risk. The Service, including any advice, information, or content provided, is for informational and supportive purposes only and does not constitute professional medical, psychological, financial, or legal advice. Vent AI, Inc. is not a healthcare provider, and the Service is not intended to be a substitute for professional therapy, diagnosis, or treatment by a licensed mental health provider or other qualified professionals.
You understand and agree that:
By using the Service, you voluntarily accept and assume all risks associated with its use, including but not limited to the risk of misinterpretation, reliance on AI-generated content, and any psychological or emotional impact.
To use our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for:
You may not:
We offer various subscription plans for access to the Service. Current pricing and plan details are available on our website.
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period.
Users must comply with our Usage Policy, which is incorporated by reference into these Terms. The complete Usage Policy can be found at https://www.ventnow.ai/terms-of-use.
As an AI-powered emotional support service, we take the privacy and protection of your personal information very seriously. Everything you share with us - your thoughts, feelings, and experiences - belongs entirely to you. When you share content through our Service ("User Content"), you maintain complete ownership of all intellectual property rights in that content.
When you share content with Vent AI, Inc., your data is automatically encrypted. This means:
Your private conversations remain exactly that - private and secure.
For complete details about how we protect your privacy and handle your information, please refer to our Privacy Policy.
The Service, including its original content, features, and functionality, is owned by Vent AI, Inc. and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not:
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
To the fullest extent permitted by applicable law, in no event shall Vent AI, Inc., its affiliates, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
In no event shall the aggregate liability of Vent AI, Inc. for all claims relating to the Service exceed the greater of one hundred U.S. dollars (USD $100.00) or the total amount of fees, if any, paid by you to Vent AI, Inc. for the Service during the six (6) month period prior to the date the claim arose. Vent AI, Inc.'s liability shall be limited solely to direct damages actually incurred by you up to this amount.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless Vent AI, Inc. and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service, your use of the Service (including, but not limited to, your User Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms of Service), or any act or omission by you, whether negligent, willful, or otherwise.
You may terminate these Terms at any time by cancelling your account and discontinuing use of the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
We reserve the right to modify or replace these Terms at any time. Material changes will be notified to you through the Service or via email. Continued use of the Service after any such changes constitutes your consent to such changes.
These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Before filing a claim against Vent AI, Inc., you agree to try to resolve the dispute informally by contacting us at support@ventnow.ai. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within thirty (30) days of submission, you or Vent AI, Inc. may bring a formal proceeding.
You and Vent AI, Inc. agree to resolve any claims relating to these Terms or the Service through final and binding arbitration by a single arbitrator, except as set forth under Exceptions to Agreement to Arbitrate below. This includes disputes arising out of or relating to interpretation or application of this "Arbitration Agreement" subsection, including its enforceability, revocability, or validity. The arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes. The arbitration will be held in the United States county where you live or work, San Francisco (CA), or any other location we agree to. The AAA rules will govern payment of all arbitration fees.
Exceptions to Agreement to Arbitrate: Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above. If the agreement to arbitrate is found not to apply to you or your claim, you agree to the exclusive jurisdiction of the state and federal courts in San Francisco County, California to resolve your claim.
NO CLASS ACTIONS. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. If this specific paragraph is held unenforceable, then the entirety of this "Arbitration Agreement" section will be deemed void.
WAIVER OF JURY TRIAL. YOU AND VENT AI, INC. HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Vent AI, Inc. are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the "Exceptions to Agreement to Arbitrate" section above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at:
If you have any questions about these Terms, please contact us at:
These Terms, together with the Privacy Policy and Usage Policy, constitute the entire agreement between you and Vent AI, Inc. regarding your use of the Service.